add video file but no preview

brockisit

Hello Everyone

I am new to videopad video editor professional. I started a new project, and added a video, and added it to the timeline, but in all the windows I am not seeing a preview of the video. Can someone please help me? I registered the software and updated it to videopad video editor masters edition, but still no preview. Please any help would be great, or do I need to contact support to fix this?

bye

brockisit

[deleted]

What format was the video you added and how was it produced?

What happens if you load a straightforward jpeg image?

Nat

brockisit

Hi Einstein

I added a AVI file. I don't know how it was produced. Found it on my computer. I went and bought this program at Frys electronics, and looked all over the box for requirements but it says it works with windows xp. I am able to play the file outside of videopad with video and sound.

I haven't tried a jpeg file yet

any help would be great. Does this program work on a 32 bit?

I could always try it on another computer

[deleted]

VP works fine on 32 bit systems. (Like mine)

As suggested add a couple images to the media list and drag one down and drop it on the timeline. It should preview in both left and right preview panes. If it doesn't then you have a problem with VP, and I suggest you re-install the software.

If the previews work OK then load the second image to the timeline so it follows the first and add a crossfade between them.

Now save (export) the timeline as an .avi video to your PC.

Close VP, restart it and add the new .avi video to the media list. Drag it to the timeline and check it both previews and plays.

If this is OK then VP would seem to be working OK.

The fact that the .avi you initially loaded from your PC (.avi is simply a container for the video) didn't play may mean that it was corrupted or empty (you can check its size) or was wrongly encoded. Try loading another format of video...wmv; mpeg etc.and check they work OK.

Nat

brockisit

Hi Einstein

You know what is really strange, is videopad works better on my laptop then my main computer. The only difference is the op system and ram: my main computer has windows xp home with 1 gig of ram, where my laptop has windows 7 professional with 4 gigs of ram. I have so many towers around here where is microsoft taking us to next.

I would like to get my main computer to work with it, but if not maybe ill do everything on my laptop. This laptop works great with it

[deleted]

Getting a bit off topic...However, the more RAM the better. I think you will find that version 3.29 will be pretty dire with only 1 gig. Mine ...

MS Windows Vista Home Premium 32 bit SP2

Intel Core Duo CPU E4500 @ 2.20Ghz, 2.0GB RAM, NVIDIA GeForce 8600 GS

only has 2 gigs and finds it difficult to cope with this version. It works but is slow....too slow really.

VP 2.41 runs OK though, but cache files and projects differ from the later version.

Nat

brockisit

Hi Einstein

Yeah I kinda did get off topic.... do you think i should try different versions of videopad on my main computer? I dont know what version it is I got off the disc. My laptop is using 3.29

[deleted]

It won't hurt to try them...I suggest 2.41 if you can get it. Version number is bottom left of the main screen.

Nat

brockisit

Hi Einstein,

ill try and add two images, and see if they work, and if they don't ill then try the uninstall then reinstall

brockisit

i added two images, and I don't see nothing in both previews like you said

brockisit

both are jpg

[deleted]

If you have added a normal .jpg image to your media list it should appear in the left hand preview pane. If you have also dragged and dropped it onto the video track it should preview in both panes.

If this is not the case there is something wrong. I can only suggest that you try re-installing the software.

Nat

brockisit

hello Einstein

I tried re-installing the software and still have the same problem, there must be something wrong with the computer. It works great on my laptop

IanT6

Adding to an old post, because I too have this problem.

I have imported two jpg files, and dropped them into my timeline. The thumbnails are black squares under the imported files tab, the clip preview, the sequence preview and the timeline. I can see the image in the timeline under the clip preview.

I have a reistered version of Videopad Vido Editore Professional v3.29, and have reinstalled this software. The problem remains.

Thanks

Ian

borate

see below

borate

Upload one of those files to an FTP server if possible and link it here, so folks can take a look.

Also check for an updated video driver, from the chip manufacturer's WEB site.

IanT6

Thanks Borate

Used the geforce site to update drivers, everything seems to be working agin now.

Regards

Ian

npm

for me the images load and the videos do not

please help me

[deleted]

This is a VERY old thread (5 years) ........:o

However, what version of VP are you using; the latest is 7.24 for Windows

How are you adding your clips and images and what format are they?

Exactly what are you seeing when the clip/image is loaded to the clip bin or the timeline?

If you don't see a clip preview once you have added it to the clip bin and selected it, there is a problem

The same applies if you drag/drop (or otherwise place) the clip on the timeline and you don't see a clip preview or a sequence preview.

You could try....

Open the file User/AppData/Roaming/NCHSoftware and delete the folder Components.

When you re-open VP the components folder will be re-downloaded. If any folder had been corrupted it should have been restored. Worth a try. If you still have the same problem, completely uninstall VP (including program Data) and then reload it from your vpsetup.exe file which you have kept from your original install. You may need to re-enter your registration code.

If that fails to get you back to normal then uninstall it once more and download the latest version.

https://www.nchsoftware.com/videopad/versions.html

Nat

npm

I have v 7.11