When I add new items..it asks for the item code. Barcode scanner doesn't work?!

rimonator

When I add new items..it asks for the item code first, which is fine. But when i use my barcode scanner to a product barcode reader, it doesn't work pick it up?!

Why is that? How can I make my barcode scanner work here to detect my stocks when i add new items??

Many thanks

robkay

I've spent quite a bit of time goggling this, i couldn't find anything, without this function this software is useless to me, did you find the answer?

apstewart

You should file a bug report. Go to Help -> Send Bug report.

Which brand/model of scanner are you using? And what does it look like if you scan a barcode directly into a forum post?

apstewart

It's probably a barcode scanner configuration issue. If you find the manual for your barcode reader online, usually it has barcodes you can scan to configure the reader. You will want it to use plain text with a TAB or ENTER at the end.