csv file empty

ianhaney

I exported the customers data from my laptop and installed the software on my PC and am trying to import the data onto my PC but keeps saying its empty so go continue and is empty and have lost all my contacts, is there any other way to get the data back somehow

I have emailed tech support but not sure how quick they reply as only have the free version not the paid one

Any ideas or replies would be great

Kind regards

Ian Haney

N_C_H_OMG

If you want all your data transferred to another PC, use backup/restore feature. Note that, on Restore, any previous Reflect related data on the new PC will be overwritten (i.e. deleted permanently).

Steps:

1) On your laptop, run Reflect. Go to 'Tools -> Backup Data'. Select a folder and click ok.

2) Copy the newly generated backup file to new PC.

3) Run Reflect on new PC, click 'Tools -> Restore'

4) Read Restore warning carefully and hit 'Restore'

Hope this helps!