Hallo,
first of all excuse my English, please.
I use Express Scribe Pro 5.46 in German at Windows XP SP3.
I get a lot of DS2 files from my customers every day. Express Scribe Pro plays the most files normally. Playing some of the files the following effect happens:
Import of file with the dialog „Load file“ without any error message. Playing file stops at a fixed point. The time counter in the caption of the program continues but I can not hear anything.
If I import the file again this effect ist repeatable. Playing stops at the same point of the file. The time counter continues but I can not hear anything.
Now I have downloaded Switch Audio Converter 4.28. If I convert the same DS2 file with Switch Audio Converter to WAV the same effect results at the same point of the file. The Converting of this DS2 file with Switch Audio Converter works without any error message. But while playing in Express Scribe it stops at the same point.
This effect is repeatable for all affected files in Express Scribe Pro as in Switch Audio Converter at the same point.
The Software Philips SpeechExec Transcribe 5.0 SR4 plays the same DS2 file normally so I can eliminate a corruption of the DS2 file.
Now I have converted the same DS2 file to WAV using the software DSS File Converter (Voelker, TurboDictation: http://turbodictation.com/dssconverter.html). This DSS File Converter converts the file to WAV. If I load this converted WAV file in Express Scribe Pro it plays perfectly from beginning to the end of the file.
So I think the bug is not in the playing modul of Express Scribe Pro but in the converter modul of Express Scribe Pro and in the converter modul of Switch Audio Converter. I think it is the same converter modul and has the same bug converting DS2 files.
Unfortunately I can not upload such a DS2 file because I have to keep confidence to my customers.
Please repair this bug. Ask me if you have any questions to this description,
with best regards
Nora Richter (aka Lisa)
Microsoft MVP Word 2009 to 2011