.DSS format no longer supported and no free version?

stylo

I have had to re-download express scribe and find that the free versions runs out after a week and also I get an error message that tells me .DSS format is not supported by Express Scribe . I have been transcribing DSS dictation for many years through Express Scribe free version so cannot understand this message. Can anyone throw some light onto these two problems please?

stylo

I have now decided to upgrade to the Pro Version so hopefully I will now be able to get back to work.

Very strange that I had been transcribing DSS format with the free version up until the other day.

mrsmac

stylo wrote:

I have now decided to upgrade to the Pro Version so hopefully I will now be able to get back to work.

Very strange that I had been transcribing DSS format with the free version up until the other day.

This exact same thing happened to me. Because my laptop uses Windows 7, I was unable to install Version 4.30, which I use on my Win XP desktop and which has worked perfectly for me for many years. I too was forced to upgrade to the paid version (5.51) for one client that uses the DSS format. Now I have this horrible tinny echo that I have spent the past hour trying to figure out how to get rid of!!

I would be interested to know if anyone else transcribing DSS files using Express Scribe 5.51 has discovered how to get rid of this horrible echo. I've explored internal and external microphone settings, changed all different playback settings within Express Scribe, so many things I can't remember half of what I've done. Not one has made a bit of difference. I'm very disappointed in Express Scribe, having paid to have a version of their software that is almost unbearable to use.

Thanks in advance for anyone's help.

stylo

mrsmac wrote:

This exact same thing happened to me. Because my laptop uses Windows 7, I was unable to install Version 4.30, which I use on my Win XP desktop and which has worked perfectly for me for many years. I too was forced to upgrade to the paid version (5.51) for one client that uses the DSS format. Now I have this horrible tinny echo that I have spent the past hour trying to figure out how to get rid of!!

I would be interested to know if anyone else transcribing DSS files using Express Scribe 5.51 has discovered how to get rid of this horrible echo. I've explored internal and external microphone settings, changed all different playback settings within Express Scribe, so many things I can't remember half of what I've done. Not one has made a bit of difference. I'm very disappointed in Express Scribe, having paid to have a version of their software that is almost unbearable to use.

Thanks in advance for anyone's help.

Mrsmac - I have not noticed any echo or change in sound since I upgraded. Most of my dictation comes over in DSS format. It took a while to install my foot pedal but all up and running and find I use more of the hotkeys on keyboard for rewinding and fast forwarding etc. So I have not had any problems - hope you can sort it out.

I don't use earphones though - are you having problems with using them?