I'm not too pleased with how the software purchasing process is working out. I went ahead and purchased the new pay-for version of Scribe but then ran into a Catch-22. For some reason, PayPal switched my primary email address to an old address that I can no longer access and the system sent the registration information there. That's not NCH's fault of course. But there seems to be no way to recover from the error.
I tried to send a customer support message using my correct email address but then I run into "you have never purchased a product from this email address", etc. so a new paying customer gets thrown under the bus.
This might be an unusual situation but it just happened to me and I don't see any option for recovering from it. Please help.