Error with "Send to file"

daro346

When I try to "send" a recording to a "file", I enter a local folder on the disk. I get an error message "invalid folder or drive". I've tried a usb stick (E:\), a local folder (C:\Temp), and a network drive. I get the same error message. I tried uninstalling and reinstalling the software and nothing solved the problem.

I get the same error whether I go to complete the "optons =>send" or send it by each recording

any suggestions? using V5.53

daro346

An update... I've since uninstalled the software, shut down the computer, reinstalled the software from nch website and the same problem

any ideas? I'm running Win7 64

dbridgeo

having the same problem. I have tried pointing to a local folder, confirmed it is shared, tried a folder directly off the root c:\. the really bizarre thing is that i use this program on two other computers on my 6 station network and have them sending to a "dictated files" folder on my NAS (network server), and they work just fine. I am totally baffled at this.

Im wondering if the NEC tech staff monitor this forum? It would be really nice to have a helping hand to figure out this maddening problem, which is probably a very simple fix, if one knew what to do.

PS. there is very little info in the help files, other than to say that the folder should be shared on the computer or on the network.

David.

daro346

The only way I found to correct this problem was manually editing the registry entry. I checked the registry on a computer where this worked and duplicated it on the computer that wasn't working properly.