Express Scribe Upgrade

momtypes

I am using Window XP and currently running Express Scribe v 5.10. When trying to install the newest version, the program stops responding after I click the button to accept the license agreement. Fortunately, it doesn't tamper with the current installation but what good is an upgrade if it won't install?

pegisw

momtypes wrote:

I am using Window XP and currently running Express Scribe v 5.10. When trying to install the newest version, the program stops responding after I click the button to accept the license agreement. Fortunately, it doesn't tamper with the current installation but what good is an upgrade if it won't install?

I'm having the same problem only I'm using 5.01. If you figure it out would you please post it on here? Thanks.

Charlene

momtypes wrote:

I am using Window XP and currently running Express Scribe v 5.10. When trying to install the newest version, the program stops responding after I click the button to accept the license agreement. Fortunately, it doesn't tamper with the current installation but what good is an upgrade if it won't install?

I am also having the same problem, cannot get past the license agreement page when upgrading. I use Windows XP. Is there a solution? It's frustrating!

cmb1227

I have Windows 7 installed on my computer and I'm having the same problem too. I try uploading the newer version 5.30 (I currently have 5.13) but I can't get past the License Agreement either. I click "accept" nothing happens. I click it again and I then get "not responding."

I've sent reports to the techs but have yet to receive a response.

mikejanus

momtypes wrote:

I am using Window XP and currently running Express Scribe v 5.10. When trying to install the newest version, the program stops responding after I click the button to accept the license agreement. Fortunately, it doesn't tamper with the current installation but what good is an upgrade if it won't install?

I'm using 5.21 and have the same problem. When I tried to submit the problem as a bug, I was sent to a message which told me there was a 5.4 patch, but the patch has the same problem. I can't get past the license agreement page.

How can I upgrade? Is anyone reading these messages since they go back to the middle of August, and it's the middle of September now.

Steve_Plumbtree

Same problem on XP computer on freezing after the agreement is checked. Screen goes black and then a blank white box shows up and does nothing more. Is anyone working on a solution?

Renopup

FIX THIS DAMN THING. You expect us to purchase something that has to be completely uninstalled and reinstalled each and every time. Go back to 4.35.