James
I'll take try at your question and it is a good one.
Perhaps setup an account in the Accounts tab and call it Refunds--enter as an expense ? for the category/classification.
I would use the customer # or transaction # or invoice # to create a paper trail showing that a Refund payment was made to the customer #_________.
Editing the invoice could be an option ? Write a check to the customer using the invoice # customer # etc in the check memo field or setup a separate checking/bank account just for refunds and be sure to tie each refund to a customer name / transaction # / invoice # --- this way would give you a quick look at your refunds.
Sorry I don't have a better answer for you.
BradUSA
My Site
