Which external line is being called ?

Giuseppe_Chillemi

We have an enterprise version of Axon PBX. We map one extension for each external line.

Now we have a problem: the number of SIP account in our SIP Phone is limited to six. Adding more lines should be mapped to existing internal extensions.

In this scenario you cannot see which external line is being called as more than one lines ring on the same extension and you cannot answer properly.

It would be good if there could be a way to receive the name or the number of the external line being called from Axon PBX.

Regards

Giuseppe Chillemi

paul.hadley

In external lines , advance options try adding a unique identifier in the “Prepend digit(s) to caller ID” this should help you see which line is calling.