Should we buy a full upgrade for a minor fix ?

Giuseppe_Chillemi

Hello,

we are owner of the enterprise version if IVM Answering attendant.

Our version is 5.02.

We have been affected by the non ASCI CHARACTER bug in text to spech conversion.

Version 5.04 seems to solve this problem (read from history)

As this version is a minor change to our version and the software never worked good for text to speech conversion, should we really pay the full version upgrade ?

We have tried first to contact support but the web mechanism refuses to post support questions without paying.

Thank you in advance

Giuseppe Chillemi

tmittelstaedt

If it was me I'd backup-image my system, uninstall IVM, download and install the trial version and see if it works better. If not then restore from the backup image.