System Status >> remote party info

Juki777

I wanted to know if anybody elwse was having problem viewing information about remote party from system status page when a call is ongoing. It does not show the actual phone number of the remote party but something like "d225587775fj355874hgff" etc ... That's definetely not useful !!! is that normal ??? How can I get Axon to show the correct number ?

Thanks

paul.hadley

Yes I have seen this problem, it depends on the service provider and there no configuration in Axon to change the settings. If I remember correctly it only effects out bound calls.