Hi, I'm using BBP Global VOIP and one of my author's work was cut off (and unfortunately he didn't realise until he tried to send the dictation and received no prompt). This is what it says in the log:
19:05:40 lnntfRecordComplete
19:07:19 John Smith Call timed-out while recording
19:07:20 John Smith Disconnected due to call timeout
19:07:20 John Smith Sending dictation
19:07:20 Call has disconnected
19:07:20 Compressing file: dd111111-70001111 (John Smith)
19:07:20 Compression complete.
19:07:20 Copy file to network folder: D:\John Smith\Dictation
19:07:20 File transfer complete.
Immediately prior to this he had pressed the record key and was speaking when he was cut-off.
Does anyone know what this means, and how to prevent it from happening again? Thanks & regards - Cath