We am very confused about a number of issues with this software. I have IT manager and we find your lack of support re the forums fustrating ( because there is little or no support from the experts and the paid support seems a waste of time. Although we paid for support it looks as though they want you to pay again when you try to contact them. There is no basic help like a chat line or a direct remote desktop setup computer control system. It is all very australian outback, number 8 wire support.
First I had some some basic questions. We are using most of your software suites. If you are using IVR with Axon is extention 500 and 501 used or are they made redunant by 198 and 199. Second if using Quorum based on a conferece phone is it possible using uplink to have a number of skype users dial into it at will during a conference. We are using Linksys SPA 922 phones and cannot see where the information is to setup these. It was there but has been replaced by a link to basic instructions on a resellers site. The instuctions that were there a few days ago on this site seem to have gone as we cant find out how to set up message waiting and a number of other linksys phone options. It seems possible to set this system up using Cisco 9460 sip phones but again there is not help to do so. We use GSM - Voip unit on our other astrix system which works great in keeping costs to cel phones down but i see no help in linking to this unit. The whole reason from moving from out exising Astrix system to this system was our IT person was leaving and we operate in Latin America where good IT help is hard to find so I had thought this system would be more straight forward and easier to manage for a non techie. It seems i may have made a mistake. I hope you someone can help. Regards 
