No drives recognized for Express Burn

jhampa

I have used Express Burn for ages. Good program. I added a Blue Ray player (not burner) and since then Express Burn does not recognize any of my drivers. I used the recommended Microsoft program to detect problems. None. I reloaded the program completely, no changes. So my guess is there is a problem with the new Blue Ray player and EB does not want to work. It either hangs on "Detecting drives" or if I cancel that, it brings up the screen to burn but "no drives available".

I would like to leave Blue Ray in my system but maybe I have to take it out?

[deleted]

Jhampa wrote:

I have used Express Burn for ages. Good program. I added a Blue Ray player (not burner) and since then Express Burn does not recognize any of my drivers. I used the recommended Microsoft program to detect problems. None. I reloaded the program completely, no changes. So my guess is there is a problem with the new Blue Ray player and EB does not want to work. It either hangs on "Detecting drives" or if I cancel that, it brings up the screen to burn but "no drives available".

I would like to leave Blue Ray in my system but maybe I have to take it out?

JS

Hi,

Which version of express burn are you using on your computer?

If you send me a Personal message, I can then send you the latest express burn build to see if this fixes your issues.

As there have been some resent updates and there will be a new version out very soon.

Thankyou

jhampa

N.C.H a.n wrote:

Hi,

Which version of express burn are you using on your computer?

If you send me a Personal message, I can then send you the latest express burn build to see if this fixes your issues.

As there have been some resent updates and there will be a new version out very soon.

Thankyou

Hi,

I have Win 7 Professional on a new computer, Dell 546 with AMD quad processer. My EB version is 4.26 and I did talk to support about this a few weeks ago. They only could offer I reload the program. I did. It still did not work. Then I disabled the Blueray and tried again. No luck. If you do send me a new version I don't like to have to purchase it again just because my original purchase was more than 3 months ago. I have been purchasing your programs for some time and I feel some credit should be given for loyalty. Yes? Anyway, happy to try. Express Burn was my main burner for ages after Nero was with so many flaws.

jhampa

N.C.H a.n wrote:

Hi,

Which version of express burn are you using on your computer?

If you send me a Personal message, I can then send you the latest express burn build to see if this fixes your issues.

As there have been some resent updates and there will be a new version out very soon.

Thankyou

Hello,

I see you have a new version of Express Burn, 3.3X up now. I wanted to test it first to see if it worked but when I downloaded it, a message said my trial period was expired. I have used the program for about 4 years, various versions. Is there a way I can test it before I again buy the upgrade?

Matthewop

I think you should try.. Test before is it possible??

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