Connection Problems

dspurg7310

I have purchased Broadwave and have been using it for a few months now. I have been able to successfully listen to many different stream formats; asx, mp3, etc. from many different computers in different locations around the county (both laptops and desktops using different kinds of OS). My friend on the other hand just recently purchased a new laptop running windows 7 (if that's at all relavent). He is unable to connect using any of the URLs. I asked him to connect to a local radio station's website because they use the same method of streaming as I (mp3 file played by a flash player in a website). He was able to connect to their stream and hear it but not able to connect to mine with the flash tool, windows media player, iTunes or any other method supported by Broadwave. We tried to connect on his computer with both internet explorer and firefox. We also tried pasting the URL into his windows media player and that didn't work either. So we have come to the conclusion that it is the computer and not the interet programs (or operating system). The only thing I can think of is that his computer is firewalling the URLs because it doesn't trust them or something but how would we be able to get the URLs around the firewall? The streaming URL isn't a program that you can ask the firewall to allow past. What other computer setting of his could we change to enable him to connect?

Thanks in advance for any and all help!

-David.

iansuth21

dspurg7310 wrote:

I have purchased Broadwave and have been using it for a few months now. I have been able to successfully listen to many different stream formats; asx, mp3, etc. from many different computers in different locations around the county (both laptops and desktops using different kinds of OS). My friend on the other hand just recently purchased a new laptop running windows 7 (if that's at all relavent). He is unable to connect using any of the URLs. I asked him to connect to a local radio station's website because they use the same method of streaming as I (mp3 file played by a flash player in a website). He was able to connect to their stream and hear it but not able to connect to mine with the flash tool, windows media player, iTunes or any other method supported by Broadwave. We tried to connect on his computer with both internet explorer and firefox. We also tried pasting the URL into his windows media player and that didn't work either. So we have come to the conclusion that it is the computer and not the interet programs (or operating system). The only thing I can think of is that his computer is firewalling the URLs because it doesn't trust them or something but how would we be able to get the URLs around the firewall? The streaming URL isn't a program that you can ask the firewall to allow past. What other computer setting of his could we change to enable him to connect?

Thanks in advance for any and all help!

-David.

iansuth21

Hi David

I run Windows 7 and when i click on my broadwave stream it brings up a box for me to save it as a playlist file so i just save this then open it and my stream then plays in Windows Media Player.

Cheers Ian.S

dspurg7310

Ian.S wrote:

Hi David

I run Windows 7 and when i click on my broadwave stream it brings up a box for me to save it as a playlist file so i just save this then open it and my stream then plays in Windows Media Player.

Cheers Ian.S

My friend's computer doesn't bring up any kind of box to save it, it just gives error messages that it can't connect.

verbradio

Are you using the right URL for the stream you are broadcasting? Know this sounds dumb but when I had this problem I was using say the live broadcast link when what I was actually streaming was the playlist.

dspurg7310

The thing is we have tried this every way possible it seems like. We have tried all of the different streaming formats offered with Broadwave; the one for WMP, iTunes (using with iTunes of course), realplayer. We even tried just the source URL then tried it as a XML playlist in all the different ways I just mentioned on a flash player, embedded WMP, iTunes, and the computer's WMP. All I can think of is that there is something on his computer (other than the firewall) that is blocking the stream of is unable to access the stream. We have tried all these different ways in both Internet Explorer and Firefox so it's not the Internet Program, it's the computer. I'm just not sure what settings to check and/or change to enable him to hear the stream.

KenA

Hi,

Have you had a look at these two posts? Let us know how far you get.

http://nch.invisionzone.com/index.php?showtopic=13099

http://nch.invisionzone.com/index.php?showtopic=13101

Also, if you are using the Live Stream, you should see the Broadwave level meter moving. When I first tried Win 7 on a new PC, I found that the input level from my mp3 player was too low.

Regards

Ken

[deleted]

dspurg7310 wrote:

The thing is we have tried this every way possible it seems like. We have tried all of the different streaming formats offered with Broadwave; the one for WMP, iTunes (using with iTunes of course), realplayer. We even tried just the source URL then tried it as a XML playlist in all the different ways I just mentioned on a flash player, embedded WMP, iTunes, and the computer's WMP. All I can think of is that there is something on his computer (other than the firewall) that is blocking the stream of is unable to access the stream. We have tried all these different ways in both Internet Explorer and Firefox so it's not the Internet Program, it's the computer. I'm just not sure what settings to check and/or change to enable him to hear the stream.

Hi,

Some other things to check though are,

When the win7 computer connected to the network (I'm assuming they're all on the local network and the guy with the win7 machine isn't using a wireless connection that is separate to your home one) make sure you select home, rather than public.

Public will make the computer hide itself from everything.

If your friends computer is connecting to your broadwave then the windows firewall won't be a problem.

(some 3rd party firewalls may cause issues though).

Below is a general setup guide for users to access broadwave when they are NOT on the local network. eg: your at your house and your friend is sitting at their house.

If you don't have a website, users can connect directly to your pc accross the web using your public IP address followed by the port number you have broadwave running on.

To find out your public IP go to http://www.whatismyip.com

Then In your internet router/modem configuration, forward the port that broadwave is running on (default 88), to the computer (computers local IP address) running broadcam. (to find your computers local IP address, click start -> run -> type cmd then hit ok.

Now type ipconfig and push enter and it will list the computers local Ip address)

So an outside user would then connect to Broadwave by entering http://YourPublicIP:88

eg: http://203.129.36.35:88

Then they can click on the link for the stream they wish to listen too.

For information on how to forward port 88 in your router, please see http://portforward.com

DJ_Equipment

save it as a playlist file

smallgiraffe

N.C.H a.n wrote:

Hi,

Some other things to check though are,

When the win7 computer connected to the network (I'm assuming they're all on the local network and the guy with the win7 machine isn't using a wireless connection that is separate to your home one) make sure you select home, rather than public.

Public will make the computer hide itself from everything.

If your friends computer is connecting to your broadwave then the windows firewall won't be a problem.

(some 3rd party firewalls may cause issues though).

Below is a general setup guide for users to access broadwave when they are NOT on the local network. eg: your at your house and your friend is sitting at their house.

If you don't have a website, users can connect directly to your pc accross the web using your public IP address followed by the port number you have broadwave running on.

To find out your public IP go to http://www.whatismyip.com

Then In your internet router/modem configuration, forward the port that broadwave is running on (default 88), to the computer (computers local IP address) running broadcam. (to find your computers local IP address, click start -> run -> type cmd then hit ok.

Now type ipconfig and push enter and it will list the computers local Ip address)

So an outside user would then connect to Broadwave by entering http://YourPublicIP:88

eg: http://203.129.36.35:88

Then they can click on the link for the stream they wish to listen too.

Very good explanation but how do you get the live stream to actually connect and in lower right corner say it is connected or 1 connection. when you press connect I get the mumbo jumbo web page stuff and when I pick an item

it wants me to save my own live stream?

For information on how to forward port 88 in your router, please see http://portforward.com