Hi Graham and to every one else reading this.
I have just been doing my reporting using 3.26 and I am gutted - Since upgrading to 3.25 all my accounts have now been thrown out of balance.
I cant see what invoice have or havent been paid.
I was thinking earlier I was liking the new way of applying payments as you can manually type the invoice number and it loads all the details you need - which is a nice feature.
But what I didnt realise until having used the system was that
A, you can pay the account twice!!!! - Pay it twice WTF!
B, you cant see where you made this mistake of paying an account twice!
Now if you are writing a software at least these error checking should be in place so things like this dont happen!
I have however purhcased the premium support and requested a call to go through all of this.
The software is used for MY BUSINESS and I Need MY BUSINESS to work correctly for my clients.
So if a few calls can resolve these issues then so be it.
I cant go on with using something that doesnt work correct.
Its not right and NCH needs to be paying attention to this NOW.
Mick
GrahamW wrote:
These last 2 updates are an absolute nightmare. I have them on my test pc and if you try and receive a customers payment it is near impossible unless you look at upaid accounts first then jot them down on paper then go and select the customer then select the invocies against that customer (you could have hundreds) then put them in order of invoice numbers and try and locate the unpaid ones.
You have to be carefull because you can also apply a payment against a invoice that has already been paid
This software is now getting beyond the joke. They add 1 new thing and break 10 others
I would advise not to use it until they fix it up. I send bug reports every day and here nothing from NCH about them. Support is also a joke with them and there is no way I would pay for this software at the moment. If it improves I may think about it.
Graham
