CID on the CallURL Voice 8LV

rbichon

I have a CallURL Voice 8LV. This is a great card except I can't get it to report the name of the caller on an incoming call. Only the callers phone number is reported. Is there a way to get the card to report the caller's name? Thanks.

p_sycon

rbichon wrote:

I have a CallURL Voice 8LV. This is a great card except I can't get it to report the name of the caller on an incoming call. Only the callers phone number is reported. Is there a way to get the card to report the caller's name? Thanks.

<{POST_SNAPBACK}>

It´s impossible... The VRS Recording Software don´t have a option to create a call list book. So... You can see the name of who is calling... Only the number.

Bye.

rbichon

p_sycon wrote:

It´s impossible... The VRS Recording Software don´t have a option to create a call list book. So... You can see the name of who is calling... Only the number.

Bye.

<{POST_SNAPBACK}>

Well, with the Dialogic D4PCI card, both the number and name came up with the CID. We upgraded to the CallURL because the Dialogic board was junk. I think the reporting of the name is a function of the card and not VRS. Does anyone know if the board is capable of this?